Business & Internet November 2nd, 2007

- Help the consumer find what they are looking for as easy and relevant as possible
- Engage in micro-targeting, define a narrowly focused niche
- Exercise personalization, create dynamic, relevant marketing
- Identify your customer when they return
- Maintain a history of their purchases
- Cross sell complimentary products
- Make recommendations based on past buying decisions
- Create a Click-to-Call button fir big ticket items
- Exercise affinity selling, make recommendations
- Allows consumer reviews to enable and empower the community to correct and verify producer claims
- Help people make choices
- People crave information, give it to them, be transparent
- Put samples out there, let people sample your work
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